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Privacy Policy

A plain-English account of the data the Reams HRMS app and this website collect, why it is collected, who can see it, where it is kept and how to have it removed.

Last updated 25 October 2026

What This Policy Covers

This policy is published by Reams Energy Private Limited (CIN U40300RJ2022PTC081567), Jaipur, Rajasthan, India. It is in two parts:

Part A — Reams HRMS App

A1. Who the App Is For

Reams HRMS is a workforce app for people employed or deployed by Reams Energy Private Limited, and for staff of client organisations that use Reams for payroll and HR services. Accounts are created by your employer's HR team — the app has no public sign-up.

Your employer decides which features are switched on for you, such as face check-in or in-shift location tracking, and can see the records described below. Where we handle records on behalf of a client organisation, we do so under our contract with that organisation.

A2. Location Data

The app collects your device's precise location (GPS) and approximate location. It does so at these times:

  • When you check in or check out. The location is saved with your attendance record and, where your employer has set a site boundary (geofence), used to check that you are at the site.
  • When you record a place. Starting or ending a client visit, tagging a client's or dealer's location, adding a lead, completing a task, sharing your location in chat or scanning a product code saves your current location with that record.
  • During a checked-in shift, at regular intervals — including when the app is closed or not in use. This records your work route, so your employer can verify field visits, travel and distance, and so arrival at and departure from client sites can be logged. A notification stays on your phone for as long as this is running, and it stops when you check out.

If your employer has switched location tracking off for your role, only the check-in, check-out, visit and other locations listed above are stored; your in-shift route is not kept.

Each location record can include its time, accuracy, speed, altitude and direction, whether the phone reported a mock (fake) location, and an approximate street address worked out from the coordinates.

Who sees it: your employer's authorised HR staff, managers and administrators, in the Reams HRMS portal's maps, route timelines and attendance and visit reports. To display maps and turn coordinates into street addresses, coordinates are sent to Google Maps Platform. We do not sell location data and do not use it for advertising.

Your control: you can withdraw location permission, or background location permission, at any time in Android Settings. Features that need it — GPS check-in, client visits and shift route recording — will then stop working.

A3. Physical Activity

During a checked-in shift, the app uses Android's activity recognition to tell whether your phone is still or whether you are walking, running, cycling or in a vehicle. This is used only to label your route — so reports can separate travel time from time on site — and to decide how often location is read. It is not used for any health or fitness purpose, and the app does not count steps, calories or workouts.

This permission is optional. If you do not grant it, your shift is still recorded and movement is estimated from GPS speed instead.

A4. Other Data the App Collects

Account and profile
Name, employee code, email address, phone number, profile photo, designation, department, company and site, reporting manager and shift — mostly entered by your employer.
Identity, statutory and payment details
Date of birth, address, PAN, Aadhaar number, UAN / PF and ESI numbers, and bank account and IFSC details — held for payroll and statutory compliance.
Attendance, leave and payroll
Check-in and check-out times, attendance and leave records, salary, payslips, deductions, loans and advances, expense claims, reimbursements and tax declarations.
Work records you create
Client visits and notes, orders, sample requests, payment collections, leads, tasks, and documents you upload.
Photos and camera
Photos you take or choose — visit photos, expense receipts, your profile picture and documents. The camera is also used to scan QR codes for QR check-in; the code is read and no photo is kept.
Face check-in (only if your employer uses it)
When you enrol, a photo of your face and measurements of facial landmarks are sent to and stored on our server. At each check-in, the app compares a live camera image with your enrolled photo on your phone; the live image is not uploaded. Your face data is used only to confirm your identity at check-in.
Microphone
Voice messages you choose to record in in-app chat are uploaded as chat attachments. If you speak a question to the Smart Assistant, your phone's speech-recognition service turns it into text — on most Android phones that service is provided by Google — and we receive only the text. The microphone is used only while you hold or press a record or speak button.
Messages and assistant questions
Chat messages and the files you attach to them, and the questions you ask the Smart Assistant.
Device and app information
Device make and model, Android version, app version, battery level and charging state, network type and signal strength, whether GPS, location permission and notifications are on, whether a mock-location app is detected, IP address, a random identifier the app creates when it is installed (used to link your account to your phone), and a push-notification token.
App activity log
Which screens you open, the actions you take and errors the app runs into, sometimes with your location at that moment. Used for support and to investigate problems; deleted after 90 days.
Crash reports and usage statistics
Crash reports (with device details and your internal user number) and app-usage statistics, sent to Google Firebase — see A6.
Fingerprint and face unlock
If you sign in with fingerprint or face unlock, Android performs the check on your phone. The app only learns whether it succeeded and never receives your fingerprint or face data. This is separate from face check-in above.

The app does not read your contacts, call logs, SMS messages, or files you have not chosen to share.

A5. Why We Use It

  • To record attendance, shifts and leave, and to run payroll and statutory compliance.
  • To verify field work — client visits, the route travelled, and distance for travel claims.
  • To detect fake locations and tampering, so attendance and visit records can be relied on.
  • To send you notifications about your work, such as approvals, reminders and announcements.
  • To keep the app working — fixing crashes and solving the problems you report.

We do not sell your data and do not use it for advertising.

A6. Who Can See or Receive It

  • Your employer — authorised HR, payroll, managers and administrators, limited by the access each role is given.
  • Reams Energy Private Limited staff who provide payroll, HR and support services under contract.
  • Service providers working for us: Google — Firebase Cloud Messaging (notifications), Firebase Analytics (app-usage statistics), Firebase Crashlytics (crash reports) and Google Maps Platform (maps and addresses) — and the hosting provider that runs the Reams HRMS server. Firebase Analytics may use your device's advertising ID; we do not use it for advertising.
  • Banks and statutory bodies, where needed to pay salaries and meet legal obligations — for example salary transfer files sent to banks, and PF and ESI filings.
  • Authorities, when we are legally required to disclose information, and only to the extent required.

Some of these providers, including Google, may process data outside India.

A7. How Long We Keep It

The app activity log is deleted after 90 days. Other records are kept while you work with an organisation that uses Reams HRMS, and afterwards for as long as they are needed to meet legal, tax, wage and statutory record-keeping obligations or to resolve disputes.

You can ask us to delete your data at any time — see contacting us about your data. We will delete it, except for records that we or your employer are required by law to keep, such as wage, attendance and statutory payment records. Your account itself is closed by your employer's HR team.

On your phone: logging out ends your session, and uninstalling the app removes everything it stored on the phone.

A8. How It Is Protected

  • Data between the app and our server travels over an encrypted HTTPS connection.
  • Access in the Reams HRMS portal is limited by role.
  • Passwords are stored as one-way hashes, never in readable form.
  • If you turn on "Remember me", your password is kept on your phone encrypted by the Android Keystore.
  • App data is excluded from Android cloud backup and device-to-device transfer, so a restored or new phone does not inherit your session.
  • Each account is linked to a registered device.

A9. Your Choices and Rights

You can change the app's permissions — location, background location, physical activity, camera, microphone and notifications — at any time in Android Settings → Apps → Reams HRMS → Permissions. Features that need a permission stop working without it.

You can also write to us to:

  • Find out what data we hold about you, and get a copy.
  • Correct anything that is wrong or out of date.
  • Ask us to delete your data, subject to the legal record-keeping described in A7.
  • Withdraw consent for anything that relies on your consent.
  • Raise a complaint about how your data has been handled.

A10. Children

The app is a workplace tool for employees and is not intended for anyone under 18. Accounts are created only for people employed or deployed through an organisation that uses Reams HRMS.

Part B — This Website

This part covers only this website — the enquiry, quotation and job-application forms, and the small amount of technical data recorded when one of those forms is submitted. Data in the Reams HRMS app and portal is covered by Part A.

B1. What We Collect

We only hold what you type into a form on this site, plus two technical details recorded with the submission. Different forms ask for different fields:

Contact & quote forms
Name, email address, phone number, company, subject, service of interest and your message
Quick email form
Email address only
Careers form
Name, email address, phone number, the role applied for and the experience you describe
Recorded automatically
The IP address the submission came from and your browser's user-agent string

The IP address and user-agent are stored with the submission itself so that automated abuse of the forms can be identified and blocked. Nothing on this site profiles you across pages or visits.

The forms do not accept file uploads, and we never ask for identity documents, bank details, salary slips or any other sensitive record through this website. Please do not put them in a message.

B2. Why We Collect It

There are only three reasons:

  • To reply to your enquiry or prepare the quotation you asked for.
  • To read, assess and respond to a job application.
  • To keep a record of the conversation while it is open, and to protect the forms from automated submissions.

We do not use what you send us for marketing lists, newsletters, advertising or automated decision-making. If you contact us, you will hear from us about your enquiry — not about anything else.

B3. How It Is Stored

Each submission is appended as a single line to a dated file in the /storage folder on the server that hosts this website. That folder is not published and is not reachable from a browser.

A copy of the same submission is emailed to us — general enquiries to info@reamsenergy.com, job applications to info@reamsenergy.com — so the right team sees it. Nothing is sent to a third-party CRM, form service, mailing platform or advertising network.

B4. How Long We Keep It

Enquiry and quotation records are kept while the enquiry is open and are closed off once it has been dealt with. Job applications are kept while the role is being filled, and afterwards only so we can consider you for a similar opening.

You can ask us to delete your record at any point, including an application you have already sent. See contacting us about your data.

B5. Who We Share It With

Nobody. We do not sell, rent, trade or pass on what you send through this site. There is no third-party analytics, no advertising pixel and no tracking script anywhere on these pages.

The only exception would be a disclosure we are legally required to make to a competent authority, which we would make only to the extent required.

B6. Third-Party Services This Site Loads

In the interest of being complete: this site loads its web fonts, icon set and animation library from public content delivery networks. Your browser fetches those files directly, so the provider serving them can see your IP address as part of that ordinary request. We receive nothing back from them and do not use them to measure or track visitors.

The WhatsApp, call and email buttons simply hand you over to WhatsApp, your phone dialler or your mail application. Once you leave this site, that provider's own privacy terms apply, not ours.

B7. Cookies

This site sets one cookie: the standard PHP session cookie. It exists so a one-time security token can be tied to your session and a form submission can be verified as genuine rather than forged. It carries no personal information, is marked HttpOnly, and is discarded when you close your browser.

There are no analytics cookies, no advertising cookies and no cross-site trackers — which is why you are not asked to dismiss a consent banner.

B8. Your Rights

Write to us and you can:

  • Ask whether we hold anything about you, and what it is.
  • Ask for a copy of the enquiry or application you submitted.
  • Ask us to correct anything that is wrong or out of date.
  • Ask us to delete your record entirely.
  • Withdraw an enquiry or an application at any time.

We act on these requests as soon as we reasonably can. We may first ask you to confirm a detail from the original submission, so that we never hand someone's information to the wrong person.

B9. Security

Forms are protected by a per-session security token and a hidden field that catches automated submissions. Stored enquiries stay on the company's own server, and access is limited to the people who need it to answer enquiries and handle recruitment.

No website can promise perfect security. What we can promise is that we keep as little as possible, for as long as it is genuinely needed, and nothing more.

Changes To This Policy

If the app or this site starts collecting something different, or stores it somewhere different, this page is updated and the date at the top changes with it. There is no archive of earlier versions — the page you are reading is the policy in force.

Contacting Us About Your Data

Send your request to the address below and tell us what you would like us to do. If it is about the app, please include your employee code; if it is about this website, mention the email address you used when you wrote to us. That lets us find the right record.

Privacy and general enquiries

info@reamsenergy.com

HR and job applications

info@reamsenergy.com

Reams Energy Private Limited

Jaipur, Rajasthan, India · CIN U40300RJ2022PTC081567

Use the contact form instead
Please note
This page is an operational summary of how the Reams HRMS app and this website actually handle information. It is written to be accurate about what they do — it is not legal advice, and it does not replace any confidentiality or data-handling clause agreed in a service or employment contract.